Is there a training program? If so, what type of training will I receive?
Yes.
After acceptance of your franchise agreement, and prior to your store opening, you will receive comprehensive training through our Oomph! Coffee System. This informative six week course covers every aspect of operations including purchasing, espresso knowledge, staff training and management skills.
Training takes place in one of our sites and has large amounts of intense in-store experience. The focus is on an intimate relationship with coffee and understanding of coffee and its parameters.
We call it extreme, because you will be taught coffee properly. It’s a lot of fun, and is confidence building.
You will receive our Operations Manual at this time. This has a complete guide to store operations.
(See our coffee training page for a more thorough explanation of training protocol.)